Restart OCLC Label Program

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Frequently, the OCLC Label Program will suddenly stop working. The pop-up window that displays the label will not appear. If this happens, follow these steps to correct the problem.

Hit Ctrl-Alt-Delete (3 keys) at the same time.

This will bring up a pop-up window.

Click on the “Task Manager” button.

Select the “Processes” tab.

Find the entry W32mkde.exe and highlight it.

Click “End Process”.

Log off your machine and restart.

Go back to OCLC and the Label program should work again. If this does not fix your problem, contact the System Librarian for further assistance.

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